How do I make a reservation?
Are there men and women therapists at Spa Villegia?
When should I plan to arrive?
What should I bring?
Should I mention any health problems or allergies?
Can I obtain a receipt?
Do prices include tips?
What should I do with my jewellery?
Can I bring my child along?
Am I allowed to use my cell phone?
Can I take photos during my stay at Spa Villegia?
Is it all right to consume alcohol during my visit?
What time can I check into my room?
Where can I store my luggage?
I’m looking for gift ideas.  What do you suggest?
What are your opening hours?
What if I need to cancel a session?

How do I make a reservation?
As Spa Villegia is a very popular destination, we recommend you reserve your treatments in advance especially if you plan to come on a weekend or certain days of the week.

For reservations, call 1 877 VILLEGIA (845-5344) or present yourself in person directly at the Spa. You will be asked to indicate your choice of treatments and provide a credit card number. Credit cards are also required when reserving treatments for which you intend to pay using a gift certificate.
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Are there men and women therapists at Spa Villegia?
Our team of massage therapists includes both men and women. During your session, you are never completely undressed: the parts of your body being massaged are the only parts not covered up. If you have a preference, be sure to request either a male or female therapist when making your reservation. All of our beauty and body care treatments are provided by professional female estheticians.
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When should I plan to arrive?
We ask that you check in at the Spa Villegia reception desk at least 15 minutes prior to your appointment. In the case of late arrivals, we cannot guarantee an extension of your scheduled treatments.
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What should I bring?
You don't need much. For the duration of your visit, we provide a soft bathrobe, slippers, towels and a locker (please bring along a padlock). Hair dryers, shampoo and body soap are also available in the dressing rooms. For certain treatments, you are required to wear underpants.
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Should I mention any health problems or allergies?
On your arrival, you will be asked to fill out a questionnaire, which we will use to adapt your treatment to any health conditions you may have. If you are under a doctor's supervision, you are advised to consult your doctor before your visit.
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Can I obtain a receipt?
You can obtain a receipt for insurance purposes when you receive a massage. All our massage therapists are certified by a professional corporation and authorized to issue receipts in the name of the person receiving a massage. Be sure to ask for your receipt at the end of the session.  No receipt can be issued when the payment is done with a gift certificate.

Conditions may vary from one insurance plan to the next, so you may want to contact your insurer before your visit.
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Do prices include tips?
Tips are not included in the price of treatments and are at your discretion. If you wish to leave a tip, envelopes are provided for this purpose. Gratuities for all meals are included in prices and packages.
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What should I do with my jewellery?
To be on the safe side, it is best to leave all valuables at home.
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Can I bring my child along?
As Spa Villegia is a relaxed setting intended for an adult clientele, only children receiving treatments are admitted.
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Am I allowed to use my cell phone?
To preserve the relaxing atmosphere at Spa Villegia and as a courtesy to other clients, you are asked to not use cell phones and to turn off your cell phone or pager.
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Can I take photos during my stay at Spa Villegia?
Out of consideration for other clients and to preserve the tranquility of the premises, photos may not be taken inside the spa.
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Is it all right to consume alcohol during my visit?
For the duration of your treatments at Spa Villegia, you are asked to abstain from consuming alcohol. Management reserves the right to refuse access to Spa Villegia to anyone under the influence of alcohol.

After your treatments, however, you can enjoy a fine selection of wines and liquor at the hotel restaurant.
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What time can I check into my room ?
All rooms are ready at 4 p.m. Please check in at the hotel front desk. On the day of your departure, check-out time is 12 p.m.
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I'm looking for gift ideas. What do you suggest?
Spa Villegia gift certificates are ideal for any occasion. They can be purchased on site, by telephone or via the Internet. Our gift certificates are personalized and valid for six months to a year.

You will also find lots of gift ideas at the Spa Villegia boutique.
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What are your opening hours?
Spa Villegia is open year-round, 7 days a week:

Monday to Friday from 9:00 a.m. to 5:00 p.m. (or later upon reservation)
Saturday from 9:00 a.m. to 8:00 p.m.
Sunday from 9:00 a.m. to 6:00 p.m.
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What if I need to cancel a session?
Because your scheduled time slot is reserved especially for you, please notify us at least 48 hours in order to avoid a monetary penalty.  You need to cancel your reservation otherwise a fee of 50% of the value of the scheduled treatments will apply.  For packages with accommodation, note that we also require a 48 hour notice.  Your first night will be billed in full on your credit card should you omit to notify us.

No refunds or adjustments will be made if a portion of your package remains unused or if you have to leave early.

Please note that cancellation fees are subject to federal and provincial taxes.
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La nouvelle référence pour des vacances plein air reposantes ou pour des réunions d'affaires réussies.
A great solution for relaxation holidays or successful meetings.

Manoir St-Castin | Manoir des Sables | Hôtel Chéribourg | Hôtel Le Victorin